Service Provider Portal Guide
Dashboard
| 1 | Product | All available product and services. |
| 2 | Completed Transaction | Sum of all transaction with completed status. |
| 3 | In progress Transaction | Sum of all transaction with in-progress status. |
| 4 | Pending Transaction | Sum of all transaction with pending status. |
| 5 | Add product | To add a new product. |
| 6 | My public profile | To view your profile page that is available for customer. |
| 7 | Common Questions | Frequently asked questions with answer. |
| 8 | Navigation | Navigate to all pages in this portal. |
Products
| 1 | Add Service | To add a new product. | ||||||
| 2 | Filter options | Select items to filter. | ||||||
| 3 | Filter button | Click to filter product list based on selected options. | ||||||
| 4 | Product summary | A list and summary of all available product. | ||||||
| 5 | Views | Number of customer view for each product. | ||||||
| 6 | Transactions | Number of transactions made by customer. | ||||||
| 7 | Action | All available actions.
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Products > [Simple] Add / Edit (General)
| 1 | Name | Product Name. |
| 2 | Category | Pick a category for product. |
| 3 | Filter | Select relevant filters to product. |
| 4 | Description | Insert images or text to describe product. |
| 5 | Main Image | Main image for this product. |
| 6 | Sub Images | All relevant images for this product. |
| 7 | Price | Price for this product. |
| 8 | Available Quantity | Available Quantity for this product. |
| 9 | Subtract Stock | Tick it if you wish to deduct Available Quantity after customer placed an order. |
| 10 | Public Post | Tick it if you want this product to be available for customer. |
| 11 | Save | Save. |
| 12 | Back | Back to listing page. |
| 13 | Advance Edit | Click to advance edit page. |
Products > [Advance] Add / Edit (General)
| 1 | General Tab | General information for product such as name and description. |
| 2 | Detail Tab | Details information for product such as availability and price. |
| 3 | Image Tab | All images for product. |
| 4 | Option Tab | Available options for product such as sizes and date. |
| 5 | Category | Pick a category for product. |
| 6 | Filter | Select relevant filters to product. |
| 7 | Description | Insert images or text to describe product. |
Products > [Advance] Add / Edit (Detail)
| 1 | Subtract Stock | Select 'Yes' if you wish to deduct Available Quantity after customer placed an order. |
| 2 | Date Available | Start date where this product is available for customer. |
| 3 | Status | Select 'Yes' if you want this product to be available for customer. |
| 4 | Sort Order | Sorting for product on your profile (Service Provider's profile). |
Products > [Advance] Add / Edit (Image)
| 1 | Image | Main image for this product. |
| 2 | Click and upload | Click on image box to upload or edit the image. |
| 3 | Sub Image | All relevant images for this product. |
| 4 | Delete sub image | Click to delete selected sub image. |
| 5 | Add sub image | Click to add more sub images. |
Products > [Advance] Add / Edit (Option)
| 1 | Delete Option Group | Delete an Option Group. |
| 2 | Add Option Group | Select and add an Option Group. |
| 3 | Available Option | (i) Checkbox: Allow customer to select more than one Option from that Option Group. (ii) Radio: Allow customer to select only one Option from that Option Group. (iii) Date: Allow customer to pick a date for that Option Group. (iv) Date & Time: Allow customer to pick a date and time for that Option Group. (v) Text area: Allow customer to enter remarks for that Option Group. |
| 4 | Option Group Name | Name of the Option Group |
| 5 | Option Group is required | Select 'Yes' if that Option Group is required. |
| 6 | Option Value (Name) | Name of each Option. |
| 7 | Option Available Quantity | Available Quantity for each Option. |
| 8 | Option Subtract Stock | Select 'Yes' if you wish to deduct Available Quantity after customer placed order. |
| 9 | Option Price | Additional top-up amount for each Option. |
| 10 | Delete Option | Delete an Option. |
| 11 | Add Option | Click to add an Option. |
Sales > Transaction
| 1 | Incomplete Transaction Tab | Transactions still pending customer to confirm. | ||
| 2 | Transacted Transaction Tab | Confirmed transactions. | ||
| 3 | Filter options | Select items to Filter | ||
| 4 | Filter button | Click to filter transaction based on selected options. | ||
| 5 | Date added | Order creation date. | ||
| 6 | Customer name and contact | Customer first name, Customer last name and chat button. | ||
| 7 | Order product summary | A list and summary of all order product. | ||
| 8 | Action | All available actions.
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| 9 | Seller Remarks | Seller add remarks for that particular order product. | ||
| 10 | Seller Status Update | Seller update status for that particular order product. | ||
| 11 | Order Product Status | A list of status available for seller to choose. | ||
| 12 | Save | Click to save remarks and status for that particular order product. |
Profile > Personal Detail
| 1 | Display Name | - |
| 2 | - | |
| 3 | Enable Whatsapp | Switch on to allow customer contact you via Whatsapp |
| 4 | Facebook Messenger ID | Enter Facebook Messenger ID to allow customer contact you via Facebook Messenger |
| 5 | Profile Photo | Click to update profile photo |
| 6 | About Me | Description about yourself as a Service Provider |
Profile > Opt In
| 1 | Opt in options | A list of opt in options for seller to activate. |
| 2 | Opt in status | Status of that particular opt in option. |
| 3 | Enable Opt in option | Click to attach relevant document to activate/ enable that particular opt in option. |
Profile > Expertise
| 1 | Expertise list | Select multiple item that you are capable on. We can notify you when there's a need in these aspect. |
Profile > Connections
| 1 | Number of connected customer | Total number of engaged customer. Including enquiry and orders. |
| 2 | Number of entitled connection | Total number of entitled connections to customers. |
| 3 | Entitled connection breakdown | A list of all entitle connections to customer. |
